Error “Active Account Already Exists” Robinhood Fix
Robinhood has become an enormous stock trading app chosen by millions of users in the United States.
Nonetheless, it is not a secret to anyone that the Robinhood app has had its ups and downs - not everything is perfect!
Sometimes, problems can appear without further notice, and it is up to us to solve them.
So, if you have experienced the “Active Account Already Exists” message when trying to buy stocks on the platform, then this post is for you.
Keep reading to learn more about:
- What does error “Active Account Already Exists” Robinhood mean?;
- What to do if this error flashes on the Robinhood application;
- Best ways to fix the “Active Account Already Exists” error on Robinhood.
What Does Error “Active Account Already Exists” Robinhood Mean?
All in all, having a Robinhood trading account implies participating in a transparent, honest, and efficient stock trading application.
Nonetheless, there are two error messages that basically mean the same and many users have experienced:
- Error: Active Account Already Exists,
- and error: A Similar Ach Relationship Already Exists.
In general, if you get a similar error message, you will be prevented from completing any purchasing process on the platform.
But why does this happen? We will share all the details you need to understand what’s really happening.
Robinhood vs. GameStop
Most of us are aware of the Robinhood and GameStop controversy.
After massive share buyback operations performed by the users, the company, Robinhood, decided to prevent stock numbers from buying process.
The trading app announced that they had paused purchasing process for AMC or GameStop shares.
Since the trading platform wouldn’t accept AMC and GameStop shares, Robinhood users started to worry about their funds and personal details.
User feedback started to blow up due to the suspended share buyback operations. Robinhood users started writing negative reviews and user comments.
Leaving negative reviews on the comments section was the standard rule back then, and deleting user comments was the solution for Robinhood.
This dropped the overall star rating of the platform, and both Google and legal authorities can punish Robinhood if they delete reviews.
Thus, error “Active Account Already Exists” was a way to prevent stock buying in a time of great desperation for the platform.
How to Fix Robinhood Error “Active Account Already Exists”
You now know the root source of this Robinhood error - but how do you fix it?
It is clear that things have cooled down, and Robinhood is back to normal, but this problem can still appear.
We have identified four possible fixes for the Robinhood Error Active Account Already Exists, so without further ado, get all the details you need here!
1. Check Your Internet Connection
Before we jump straight into conclusions, we must consider that perhaps the Robinhood Error “Active Account” took place due to a faulty Internet connection.
Try to reset your Wi-Fi or turn on mobile data. Then, open the Robinhood application, and double-check whether you can proceed with purchases or not.
Sometimes, the Robinhood error “Active Account” isn’t more than a little bug that gets solved easier than many people believe.
2. Check the Platform Status for Technical Issues
What is going on with Robinhood? Remember that the Robinhood error “Active Account” first appeared when the platform was going through a really tough moment.
Perhaps some negative reviews are bombarding the platform again, or maybe Robinhood does not accept AMC anymore - who knows!
For these matters, we recommend you check the official Robinhood Status page.
Likewise, checking social media platforms will let you know if there’s a current problem going on among all the users inside Robinhood.
It can also happen that your withdrawable cash is 0 on Robinhood, which is clearly incorrect.
3. Unlink and Link Your Bank Account
This trick does not work all the time, but it surely does most of it.
Some users have mentioned that removing and adding their check account is a great solution for this error, so let’s do it.
Step 1: Go to Account a Click “Banking”
Log in to your Robinhood account, go to Settings, and then select the Banking tab. This will open a screen with your banking information on the platform.
You can do so both from the mobile app or desktop browser version.
Step 2: Delete Your Old Account Information
Now, you need to delete your old bank account information. You will see a little “delete” button - tap on it, and your account will be completely unlinked.
Step 3: Select “Add New Bank Account”
Last but not least, it’s necessary to go back to “Banking” and select “Add new bank account.”
As you might expect, you need to complete the account adding process from the beginning. We know that this might take a while, but this is your best shot here.
Either way, if you can’t link a bank account on Robinhood, refer to our related article to learn how to solve this.
4. Wait Patiently for the Error to be Solved on Robinhood
Sometimes there’s nothing else to do other than to be patient.
We know that you want to start trading stock numbers as soon as you have a chance, but things are like this sometimes, and we don’t have control over it.
That will be all for now! If, after some hours, the issue still persists, try contacting Robinhood Support. Get more Robinhood-related info at GrowFollowing.
FAQ
Is Robinhood Legit?
Robinhood is a secure, centralized broker where security measures protect all users. However, after recent polemics between Robinhood and users, you might want to consider other options just in case.
Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.