Coinbase Account Restricted? See Why & How To Fix It
Coinbase is a big crypto exchange platform that has become one of the main choices in the crypto world to manage assets and withdraw funds to bank accounts.
Nonetheless, as it happens with most financial platforms, it’s fundamental for the company to ensure a safe environment for each user.
This creates the need to block or freeze accounts depending on different reasons that we must understand.
If your Coinbase account is facing the “restricted” error, then it’s fundamental to get this issue resolved once and for all.
Read this helpful article further to get additional information about:
- Why is your Coinbase account restricted;
- What to do if you are unable to access your Coinbase profile;
- Best solution for limited accounts in Coinbase.
Why Is My Coinbase Account Restricted?
If you are unable to buy crypto or access your Coinbase profile, there’s an issue going on with your Coinbase account.
It’s important to mention that the platform freezing a user account is not as normal as someone might believe.
Normally, all limitations related to profiles can be solved within just a couple of business days.
But, sometimes, it might take a lot more depending on different factors.
Therefore, understanding the reasons that led to these limitations is fundamental for finding a solution to the problems related to a Coinbase deposit, transaction, or money withdrawal.
1. Violation of Coinbase Users Agreement
In most cases, Coinbase account freezing is strongly related to violations of the user agreement. When you sign in to Coinbase, you automatically accept the platform’s User Agreement (check more information on Coinbase’s web page).
Coinbase is pretty clear with this: failing to comply with these rules will cause a customer’s account to be frozen, limited, or even deleted.
2. Unusual Activity on Your Account
If Coinbase finds any evidence of fraud or suspicious activity on customers’ profiles, they will immediately limit the account.
Most times, accounts frozen due to unusual activity are meant to avoid the high risk related to the loss of the user’s assets.
In that case, it’s fundamental to always activate additional security measures, such as phone verification and two-factor authentication.
3. Failed to Complete the Verification Process
Verifying your identity is fundamental for Withdrawing Money from Coinbase, linking your bank account, and more.
To complete this verification process, you will be asked to provide personal documents, as well as your home address, financial details, and more.
Sometimes, you won’t be able to add payment method unless you complete the review process efficiently.
Your phone number, ID, email, account data, and more needs to be correctly verified in order to access all the features available on the Coinbase platform.
To learn more about this, check this helpful article on Coinbase’s site: Verifying your identity.
How to Fix Coinbase Restrict Access to Your Account
Before proceeding, keep in mind that Coinbase will provide you with a message where they properly state the reason for your account limitations.
Of course, the information we just gave you is meant to give you a bigger picture of what happened with your account.
But, on the other hand, finding the best way to fix your frozen account can only be achieved through two proven methods that we are going to explain to you right away.
Read Also: Tired of Coinbase limitations? Do you want to start over and create a new account from the beginning?
Read our how to Delete Coinbase Account article so you can get things sorted out as soon as possible!
Fix 1: Perform a Password Reset
In case we are talking about a minor limitation in your account, mostly related to security issues, performing a quick password reset might be the perfect solution for your problems.
Log in to your account and go to the Forgotten Password section.
Follow all the steps that appear on the screen, and you’ll be good to go.
Keep in mind that this only works if your account has been previously verified.
Fix 2: Contact Coinbase Support
This is the number one fix for these problems.
If you can’t withdraw funds to your bank account, or simply can’t get into your profile, then contact Coinbase Support.
The team will ask you to provide important personal documents and more details regarding your case.
What’s more, they will state the reason for the blocking of your profile, which will later on help you to solve it.
Whenever you face a “hard” freezing, the best course of action will always be to contact the support team as soon as you can.
Worry not - in case your account gets frozen, you will still be able to move your funds if they determine that you can’t use Coinbase anymore.
We hope you enjoyed this helpful article! We have more valuable Coinbase content on our website, so be sure to check it out so you can have a good crypto experience.
Coinbase Account Restricted FAQ
Why Can’t I Buy Crypto on Coinbase?
If you are unable to buy crypto on Coinbase, it might be due to two main reasons: you failed to complete the verification process, or there’s a problem in one of your processed trades.
In any case, we highly recommend you to check Coinbase Unable to Buy Crypto guide so you can sort these problems out as soon as possible.
Can Coinbase Block Customer Funds?
In really rare scenarios, Coinbase will prevent users from using their money due to fraud or other unusual activities.
The Office of Foreign Assets Control requires Coinbase to comply with their jurisdiction in order to properly follow financial laws depending on the country you live in.
Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.