How To Contact Coinbase Customer Service
Coinbase has managed to become one of the best platforms for trading, selling, and buying cryptocurrency.
The security measures and general features of the exchange make using digital currencies an elementary process that customers can easily perform.
But, what happens when consumers encounter a problem with a transaction?
In that case, it’s fundamental to receive helpful advice from the support team.
If you have problems contacting the support team of this company, worry not - today, we’ll give you all the information you need about:
- How to contact Coinbase Customer Service;
- Reasons to talk to Coinbase Support Team;
- Best ways to contact the customer service of the company from your region.
Reasons to Contact Coinbase Customer Support
Coinbase Products, such as Coinbase Card and Coinbase Wallet, are often pretty efficient.
Nonetheless, some issues might appear that request you to contact Customer Team from your phone.
For instance, imagine that Coinbase verification is not working, and you must complete it in order to use all Coinbase Products efficiently.
The same goes for other reasons, such as funds not showing in your account, incorrect data on your profile, or incomplete transactions on your wallet.
Companies let users access customer support so they can solve problems related to their money.
When it comes to managing money on the internet, companies know that the best way to proceed is to offer an efficient way to communicate with them, and that’s one of the biggest Coinbase pros.
Pro Tip: Sometimes, the reasons for having your Coinbase Account Restricted are related to an uncompleted verification process.
Users must validate their phone number, address, and general business and personal information in order to use all features available on Coinbase.
Learn more about Coinbase KYC Verification Process in our helpful article here.
How to Contact Coinbase Customer Service
If you have a problem with the company, you are on your right to contact them.
Keep in mind that due to Coinbase companies’ security measures, whenever you start a request related to any transaction, they will ask you to verify your identity.
Without further ado, keep reading to learn the best way to contact Coinbase support.
Read Also: Binance vs Coinbase - which one should you choose? Managing digital currencies is a must these days.
Customers are always looking for safe ways to manage their money, so it’s fundamental to compare all alternatives out there.
Read the helpful blog post we wrote about this matter to learn more!
1. Contact Coinbase Customers Service via Your Account
You can simply access your Coinbase account and send a message to Coinbase’s Support.
However, keep in mind that security measures will be activated before starting a support request on Coinbase’s page.
Step 1: Log In to Your Coinbase Account
Log into your account using your password.
You can get into your account both on the Coinbase website or the app.
If you have enabled Two-Factor Authentication, you’ll probably receive a code in your phone number.
Step 2: Select the “Help” Option
Tapping or clicking on your profile icon will cause a drop-down menu to appear.
There, select the “Help” option and proceed.
Step 3: Fill in the Contact Form
Now, you have to start a support request in this contact form.
The platform will ask you for your password, phone number, general information, and more.
You can cancel this request after submitting it, but we highly recommend you properly explain your case so the customer support can efficiently help you.
2. Contact Coinbase Support via Twitter
Coinbase doesn’t have a live chat, but you can immediately contact them via Twitter.
You might even find the solution to your problems by reading other users’ issues!
What’s more, the support team will most likely respond to you as soon as they can.
3. Contact Coinbase Support via Email
There are two main emails where you can contact Coinbase: support@coinbase.com and contact@coinbase.com.
Be sure to briefly explain your case in the subject before hitting the send button.
However, consider that they might take a while to answer you back since they receive thousands of emails every single day.
4. Call Coinbase Customer Service Number
If you need a toll-free number for calling Coinbase from your phone, then you should know that the phone numbers available depend on the country you live in.
What’s more, note that Coinbase will never make outbound calls to your phone, so beware of hackers!
The complete list of phone numbers is the following:
- USA and International clients: +1 (888) 908-7930;
- United Kingdom: +44 808 168 4635;
- Ireland: +353 1800 200 355.
You can learn more about Coinbase Phone Numbers here.
And that’s how you contact Coinbase Support! It’s effortless.
For more Coinbase information, check our other blog post in GrowFollowing.
| Coinbase Support | |
|---|---|
| Official website | https://www.coinbase.com |
| Support form | https://help.coinbase.com/en/contact-us |
| Help Center | https://help.coinbase.com |
| Phone (US & Global) | +1 (888) 908-7930 |
| Phone (UK) | +44 808 168 4635 |
| Phone (Ireland) | +353 1800 200 355 |
| @Coinbase | |
| @coinbase | |
Coinbase Customer Service FAQ
What if I Have Problems with Coinbase Wallet or Coinbase Pro?
All Coinbase Products belong to the same company.
Thus, if you encounter a problem with Coinbase Wallet, you can contact the support team the same way as stated in this article.
What Should I Do if I Have Coinbase Customer Service Issues?
If, for any reason, your problems weren’t successfully solved by Coinbase’s customer service, you can send a complaint to improve the company’s customer service.
Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.