How To Contact OnlyFans Support: 4 Ways

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Even in a million-dollar company like OnlyFans, it’s still common to find issues within their site.

If that’s the case, you’ll need to contact the OnlyFans customer support.

The London-based company is always eager to answer user questions at virtually any hour.

There are 4 ways for contacting Onlyfans:

Creating a support ticket
Using the contact form on OnlyFans website
Email Onlyfans support
Reach out to OnlyFans on Twitter

Table Of Contents

How To Contact OnlyFans Support?

There are four ways to do so: through mail, Twitter, through their contact form, and through a support ticket.

Before you do so, make sure to visit the Help Center and read their Frequently Asked Questions.

If you have a question regarding the status of your funds, payments not working or issues with your password, you’ll find answers there.

The link to the Help Center’s website is here.

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1. How to Contact OnlyFans Customer Service Via Support Ticket

You can ask for an OnlyFans support ticket through their website.

To do so, you’ll need to be registered to the OnlyFans service.

Step 1: Log into your OnlyFans account
Step 2: Click on your Profile Icon to go to the menu.
Step 3: Almost at the bottom left corner, click on Help & Support to go to the Help Center
Step 5: Scroll down until you see the “Take Me To Support” option on the bottom left corner.
Step 6: Click on “Create Ticket”
Step 7: After you’ve clicked “Create Ticket” you’ll be asked to fill-up the form.
Step 8: We encourage you to attach an image to provide an example and details of the issue.
Step 9: Send your question.

You’ll receive a response from them as a confirmation that they’ve received your question.

They’ll typically reply in 1 or 3 business days.

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2. How To Contact OnlyFans Using Contact Form

The contact form is available on this page here.

You can write any question regarding any issue with the OnlyFans service.

To do so, just:

Step 1: Open the OnlyFans link provided.
Step 2: Provide your email and name.
Step 3: Choose a category for the subject.
Step 4: Provide details on the message.
Step 5: Click on the sent button.

You’ll be given only 2000 characters to provide a report.

Once you send the email, they’ll send a quick response to let you know that they’ve received your inquiry.

3. How To Contact OnlyFans Support via Email

You can write an email to OnlyFans customer service if you have any questions regarding the platform.

You don’t need to have a creator account to write to them.

This is their official email domain: support@onlyfans.com.

To make sure the OnlyFans customer support teams respond, do the following:

Step 1: Write a detailed subject line
Step 2: If you have an account, provide your name and ID
Step 3: Provide details about the issue on the site.
Step 4: Attach media like photos or videos if needed.
Step 5: Send the message.

They’ll take anything between 1 to 3 days business days to respond.

When contacting OnlyFans through email, be wary of suspicious emails.

Any email claiming to be from an official OnlyFans source from a different address than support@onlyfans.com might be fake.

4. How To Contact OnlyFans Support on Twitter

The quickest way to contact them might be through their official Twitter account.

To do so, just:

Step 1: Log into your Twitter account.
Step 2: Tag them at @OnlyFansSupport.
Step 3: Explain your issue in detail.
Step 4: Post your issue.
Step 5: Wait for them to respond.

The company is based in London, so most of their employees work in the same time zone.

You could send a direct message to the account.

However, a direct message might take a bit longer than a social media comment.

Pro tip: If you simply need to find someone on OnlyFans, you can do that on your own without contacting OnlyFans customer care. Learn how to do so in our article.

Is There an Onlyfans Customer Support Number I Can Call?

There isn’t an OnlyFans customer service number to contact.

If you have issues with your subscription service, press OnlyFans about them on other social media platforms.

You could also get in touch with them through any method described above.

Finding Support For Your OnlyFans Account

Like similar social media platforms, OnlyFans offers a variety of methods to help their customers through their website.

In a way, it resembles Snapchat Support.

Both media platforms offer their users’ detailed solutions to address different problems.

We hope this guide proved to be useful to you.

If you have more OnlyFans questions, feel free to browse our site.

FAQ

How Do I Contact OnlyFans Customer Service?

By writing a ticket, contacting them via mail, using the contact form on their site, or writing to them on Twitter.

Each method has its advantages and disadvantages. Choose the method that better suits your needs.

Can You Dispute OnlyFans?

Yes, you dispute a subscription to the service and get your money back. However, it is unlikely, as every other company out there, they want to keep your money.

About the author

Karen

Karen is a senior technical writer and copywriter at Hypegrowth. Her area of expertize are social media apps and new media.