Refund Policy

At Hypegrowth you are eligible to a refund in certain conditions.

Remember that we offer month-to-month, ongoing subscription. This means, you will automatically enter new billing period and your card will be charged until the moment you cancel your subscription.

How to cancel a subscription?

You can cancel your subscription, anytime, without additional fees, from your dashboard under Billing section (https://app.hypegrowth.com/billing) by clicking "Cancel subscription" red button. If for some reasons you cannot login, you can still reach out to us through an email (hello@hypegrowth.com) or a live-chat (to access live-chat, open it by clicking the widget in right bottom corner of the website or open this link: https://m.me/hypegrowth) and clearly request to cancel and we will do it without additional questions asked.

When you are eligible to a refund:

• when you believe you've cancelled the subscription (by clearly informing us through email or live-chat OR cancelling your subscription yourself from the dashboard) yet your card was charged after that
• when the service stopped working because of a technical issue on our side for more than 10 days - we will issue a refund for an entire period of 30 days

When you are not eligible for a refund:

• when you didn't cancel the subscription and kept using the service - but hey, we are all humans and making mistakes, do reach out to us anyways - we are pretty accomodating.
• when you did not connect/re-connect your Twitter account for more than 7 days from the first notification we sent you.

To request a refund, please email us at hello@hypegrowth.com.